Thank you for visiting www.confidentsmotion.com. We hope you are satisfied with your purchase of the sports bra. If you are not satisfied with your order, we offer a simple return and refund policy to help you resolve the issue.
1. Return Conditions
Return Period: You have 30 days from the date you receive the item to request a return.
Item Condition: Returned items must be unused, unwashed, and have their original tags and packaging intact. Any stains, damage, or human-caused damage may result in the return request being rejected.
Inapplicable Items: The following items are not eligible for return: Items on sale during promotional periods.
2. Requesting a Return
To request a return, please follow these steps:
Send an email to international@confidentsmotion.com, providing your order number and reason for return.
We will respond to your request within 24 hours, providing a return address and other relevant information.
3. Return Shipping Costs
You are responsible for return shipping costs unless there is a quality issue with the item or the wrong item was sent.
We recommend using a trackable mail service to ensure we receive your returned item.
4. Refund Processing
Once we receive the returned goods and confirm they meet the return conditions, we will process your refund within 7 business days.
The refund will be processed through your original payment method. Processing fees may vary depending on the bank or payment platform.
5. Exchange Policy
If you wish to exchange an item, please apply for a refund and place a new order. We recommend that you place a replacement order as soon as possible to ensure that the item you selected is not out of stock.
We look forward to serving you and hope you have a pleasant shopping experience at www.confidentsmotion.com!
